Return Policy
CodeAuthentic Clothing Return Policy:
1. **Return Period:**
Code Authentic accept returns within 30 days from the date of purchase. After this period, unfortunately, we cannot offer a refund or exchange.
2. **Eligibility:**
To be eligible for a return, items must be unused, unwashed, and in the same condition as received. They must also have the original tags attached.
3. **Proof of Purchase:**
Customers must provide a receipt or proof of purchase for all returns.
4. **Return Process:**
To initiate a return, contact our customer service team through [contact information]. Please provide your order number and details about the items you wish to return. Our team will guide you through the process.
5. **Refunds:**
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.
6. **Exchanges:**
We offer exchanges for items of the same value. If you need to exchange an item, please contact our customer service team for assistance.
7. **Shipping Costs:**
Customers are responsible for shipping costs associated with returning items unless the return is due to a mistake on our part.
8. **Damaged or Defective Items:**
If you receive a damaged or defective item, please contact us immediately for assistance. We will provide instructions on how to return the item for a replacement or refund.
9. **Final Sale Items:**
Certain items are marked as final sale and cannot be returned.
10. **Policy Updates:**
We reserve the right to update this return policy as needed. Any changes will be communicated to customers through our website or other appropriate channels.
Thank you for choosing CodeAuthentic Clothing. We appreciate your understanding and cooperation with our return policy. If you have any questions, feel free to reach out to our customer service team.